HELP HUB · SUPPORT
Support for every section you own
Install guides, theme compatibility, licensing and troubleshooting — all in one place. Most answers are two clicks away, and if yours isn't here the contact form goes straight to a person.
UPDATED SEPT 2026 · 5 MIN READ
5 min
average install time
35
sections documented
30-day
money-back guarantee
START HERE
From zip file to live section in five minutes
Same four steps for every section.
Unzip the pack
Every section is a single .liquid file inside /sections. The README names each one and what it does.
Open your theme code
Online Store → Themes → the three dots → Edit code. Work on a duplicate first if the store is live.
Add a new section
In the Sections folder click Add a new section, name it exactly as the file is named, delete the starter code, paste, Save.
Place it on a page
Back in Customize, click Add section and pick it by name. Every colour, timer and threshold is a setting.
QUICK ANSWERS
Frequently asked questions
Real questions from real merchants, answered plainly.
No. You open Online Store → Themes → Edit code → Sections, and paste one file in. Everything after that is a setting in the theme editor — colours, text, timers, thresholds.
Any Online Store 2.0 theme, which is Dawn, Horizon and essentially every theme sold since 2021. If your theme editor lets you add sections to a page, these work.
An app runs on someone else's server and injects JavaScript into your storefront every page load, for a monthly fee, forever. These are files that live in your theme. Nothing loads from another domain and there is no renewal.
Install the section, check it does what you need, then cancel the app. Nothing breaks if you run both for a few days while you compare.
Yes, on any store you own or build for a client. That is where the bundle pays for itself — the same 33 files go on every store you touch. You cannot resell the files themselves as a product.
These are storefront sections, not a theme and not an app. They do not sync inventory, send email, process payments, or do anything server-side. If you need logic that runs outside the browser, you still need an app.
The opposite is the intent. Plain Liquid and CSS with a little vanilla JavaScript, no frameworks, no external requests. The Speed Kit exists specifically to claw back what apps cost you.
Re-download from your original link — it always serves the current version. Free forever. Your existing files keep working either way, so updating is optional.
Email inside 30 days and you get a full refund. You keep the files — chasing them back would be pointless, and we would rather you told people we were fair about it.
Yes, and it is the same FAQ accordion that ships in the Core Pack — not a cut-down demo. It exists so you can test the install on your own theme before paying for anything.
GUARANTEE
Buy it, try it, keep it
Every section comes with the same promise.
30-day money-back guarantee
Paste a section in, try it on your own theme, and if it is not right, email inside 30 days for a full refund. You keep the files either way.
Free lifetime updates
Re-download from your original link any time — it always serves the current version.
No apps required
Plain Liquid, CSS and a little vanilla JavaScript. Nothing loads from another domain, ever.
Human support
A real person reads every message and replies within one business day.
THE JOURNEY
From download to live
The same four steps, every time.
Find your section
Pick the section you need from the showroom or your download pack.
Install in minutes
Paste one file into Sections — no apps, no theme surgery.
Make it yours
Every colour, timer and threshold is a setting in Customize.
Launch
Add it to any page and publish when you're happy.
FIELD NOTES
Do this, not that
Small habits that prevent most support tickets.
Do this
- Duplicate your theme first if the store is live — publish the copy when it's ready.
- Name the new section exactly as the file is named, so Customize can find it.
- Paste into the Sections folder, hit Save, then add it from Customize.
Avoid this
- Pasting the code into Assets or Snippets — sections only run from Sections.
- Renaming the file on the way in — the name has to match.
- Skipping the backup — duplicate the theme before you touch anything.
COMMON MISTAKES
Mistakes we see every week
Each one has a ten-second fix.
Editing the wrong theme
If the store is live, duplicate it first and edit the copy. Publish the duplicate only when everything looks right.
Pasting into Assets instead of Sections
Liquid sections only run from the Sections folder. Delete the misplaced file and add it again under Sections.
Skipping the backup
Download a theme backup or duplicate the theme before touching code. It takes ten seconds and saves hours.
Adding it to the wrong template
A section added to the product template won't show on the homepage. Make sure you're editing the template for the page you're viewing.
POPULAR TOPICS
Start here
The things merchants ask about most.
The section is not showing up
Almost always one of three things: the file name doesn't match what you typed, you saved into Snippets instead of Sections, or you added it to a template that page doesn't use.
Does this work on my theme?
Any Online Store 2.0 theme — Dawn, Horizon, and essentially everything sold since 2021. If Customize lets you add sections to a page, these work.
Cart sections are not updating
Some themes swap the cart over AJAX. Our cart sections listen for the standard cart update event — send us the theme name and we'll send back the one-line change.
How do I get updates?
Re-download from your original link — it always serves the current version. Updates are free forever.
Can I use these on client stores?
Yes, on any store you own or build for a client. You can't resell or redistribute the files themselves.
Still can't find it?
Send your store URL and the section name — a person will point you the right way.
Contact usMORE RESOURCES
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